Vinted Shoppers Voice Displeasure Over Size Updates

Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has updated its sizing categories for women's and children's garments without notifying every member regarding the update.

Digital Channels Backlash

Countless users and merchants are posting online claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.

The platform stated the revised method more closely matches other platforms.

They have suggested members to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.

Sizing System Changes

Previously, the sizes had both one number and one letter, like S/8 or M/10.

The new system has a letter with a size spectrum like S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.

Member Stories

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she said.

Manual Updates

A different user, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.

Platform Context

The app has more than 100 million shoppers, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices after backlash from users.

Tyler Williams
Tyler Williams

Maya is a workspace design consultant with over a decade of experience in creating environments that foster creativity and collaboration.